pwstires
07-09-2008, 10:25 AM
Good Afternoon, everyone
We have an intermittant problem with one of our GE Logiq 9 units, (BT07 version). Occasionally it resets itself. Just sitting there, (it's not happened during scanning yet), the unit will power down and restart. The shutdown window doesn't popup, so I don't think it's the power on button. Since it powers back up by itself, I don't think it's the reset button in back, (pressing that powered down the system, but it didn't come back on by itself). We have a stand alone UPS in the room, so no power issues. At GE's suggestion, I reloaded the software, no help. The BEP was replaced on this unit about nine months ago.
Any thoughts?
Thanks
Pat
We have an intermittant problem with one of our GE Logiq 9 units, (BT07 version). Occasionally it resets itself. Just sitting there, (it's not happened during scanning yet), the unit will power down and restart. The shutdown window doesn't popup, so I don't think it's the power on button. Since it powers back up by itself, I don't think it's the reset button in back, (pressing that powered down the system, but it didn't come back on by itself). We have a stand alone UPS in the room, so no power issues. At GE's suggestion, I reloaded the software, no help. The BEP was replaced on this unit about nine months ago.
Any thoughts?
Thanks
Pat