GE VIVID 3 technical advise required!!!

[Ebenezer]

Hello everyone:

PLEASE: I need help for my GE VIVID 3 ultrasound.

When I turn on my ultrasound, the system showme the following message:

Critical error: "Dolph UI: UI_SRC: EXKB doesn't exit"

And almost the controls (extended Keyboard) are not functionals (only keyboard and trackball are working!)

Is this a software problem or is a hardware one?
Do I need to call a technician or is something that I can fix by my self?

If is a software problem, which file do I need to repair? what's name and extention?

PLEASE HAVE MERCI ON ME!!!

Regards

[Jed]

I recommend that you purchase a new hard drive and reload software. Start with the base disk and then applications disk. The reason for purchasing a new HD is in case this does not fix the problem you will have your original with all the Presets and settings.