Sequoia Software

[pwstires]

We've had to call in our Siemens friends twice recently to reload the software on one of our units. Is there a way for third-parties to do this, if we had the software? The third party option is turned on with this unit. Hopefully, I'll attend your school on this unit when our customer finally buys another of these.
Thanks
Pat

[Jed]

Before you do anything you should start by making a printout and backup of the system configuration and options. If you have anymore questions about making backups or any other troubleshooting tips give use a call on the Tech Support phone.